Reviews

Take a look at what my satisfied customers are saying!

 

Buckeye Honda is incredible! We have NEVER had a buying experience like this. Their customer service has the WOW factor! We knew what we wanted and they delivered. There was absolutely no high pressure sales or gimmicks. There was just exceptional service and we were treated as if we were the only customers in the store. We drove away in a 2015 Honda Civic as very happy customers. I am recommending Buckeye Honda to anyone who wants a car. Our salesman was Chad Balser, but all the departments worked together to make our transaction as smooth and seamless as could be imagined. Truly an incredible staff that embraces service excellence!

Kandice L.

Mount Perry, OH


I really wasn't planning in buying until the spring. I saw the pilot out front and thought maybe I should drive it. I spoke with Chad Balser and drove the pilot. He was nice, knowledgeable and very helpful in making our decision. Our family deals with Buckeye Honda and this one of our best experiences. Thank you so much.

Elizabeth C.

Lancaster, OH


I have needed a car for some time , I came in wanting an Accord but going to get a Civic because I didn't think I could afford an Accord. But Chad got me in one , a blue one too!! Just what I wanted and we kept the payment and interest rate right where I needed it to be! The only thing I could recommend , and I know it's difficult , but it did take 3 1/2 hours. Most of that was paperwork. Chad was one of the best and friendliest salesman I have dealt with and that's why I returned to Buckeye Honda after shopping Ricart and Taylor Chev.

Mendy M.

Lancaster, OH


My husband and I purchases two cars - a Honda Accord EXL and a CRV EXL. We walked into Buckeye Honda and were greeted by Chad Balser. He was friendly, polite and knowledgable! We were just starting our search and hadn't been with Buckeye for years. We got an aggressive first offer for our purchases but it was Chad's personality that helped us to decide to leave Lindsey Honda and buy from Buckeye. I have already recommended him to people and will continue to do so! He has already scheduled our first "check up" for one month after our purchase and genuinely wants us to be happy. I told him he wasn't like most car salesmen and that was a compliment!! Thanks!!

Kathleen S. Canal

Winchester, OH


This was the second vehicle that I purchased from Buckeye Honda. I keep coming back to Buckeye, in part, because of the service department. The level of service over time is extremely important, and I always consider it in my purchasing plans. Chad listened to my concerns and answered my questions. This made choosing the right vehicle for my family's needs easy. Melissa E. Lancaster, OH We purchased a '08 Civic yesterday from the wholesale lot for our daughter to get back and forth from home to college, 3.5 hrs away in Indiana. Chad Balser was excellent.... he took the time to understand our needs and worked hard to meet those requirements. We and our daughter are customers for life... thanks to folks like Dave Marion (retired) and Chad (up and coming) who worked to actually "earn" our respect and business. The facilities are incredible and staff in business office, parts and service (although we have rarely required service) are outstanding as well. I want to also do a huge shout out to Makala Wagner, a friend of my daughter. :-) Take care all, and keep up the great job!!

Samuel W.

Lancaster, OH


It was the first time I was ever at a Honda dealership. I have purchased several cars in the past and I got to the point where I sent my husband and told him to pick out a car and I would be over to sign the paperwork. I detested going to a car lot. My experience at the Honda dealership in Lancaster OH was a very pleasant surprise. We had no intention of purchasing a car at this point. Chad was a breath of fresh air. I was very impressed, which is very surprising since I have never had a good experience picking out a car in the past. He answered all our questions, wasn't pushy and was very professional and personable. We returned the following day and purchased a 2014 CR-V. I have already referred a family member. Dorain S. Lancaster, OH Chad helped me get a great deal on my new 2012 Honda Accord SE. I started my search on the internet and when I came in for a test drive he wasn't pushy or impatient at all. He took the time to give me a his full attention. I left the dealership very satisfied and will go back for my next purchase. Thanks Buckeye Honda!!

Christopher M.

Columbus, OH


Chad Balser has Outstanding Customer Service. If I ever had to go back to Buckeye Honda I would only deal with Chad. My experience and time that I spent with Chad made me feel welcome. I walked in complaining about the issues with my 2013 CRV and when I was approached by Chad there was a connection between us. Chad's position as a Sales Professional person did not leave a bad taste in my mouth when I left every day. I appreciate salesmen the way that Chad handled himself just like the name on his business card says (Sales Professional) I am glad that Chad was able to listen to me complain about my car, but in the same sense help make me feel better. In the end, I was a satisfied customer when I left. Vickie F. Lancaster, OH The salesperson, Chad Balser, has maintained contact over the past year after a test drive for a used vehicle even though we didn't purchase at that time. When looking for a new Civic, I told him what I wanted and that it was available at another dealer. He beat that price and we took delivery on 1/27/15.

Charles H.

South Zanesville, OH


I would like to recommend Buckeye Honda to anyone looking for a new car. My salesman, Chad Balser, made certain that I was thoroughly happy with my purchase and understood the details of the warranty. Chad displayed a genuine interest in my satisfaction as a customer. Please ask for him when you are shopping!

Anita Roese